Transport

My Uber driver keeps canceling at the Airport Arrivals! Where do I meet him?

Asked about 2 months agoViewed 17 times
O
Oliver Laurent195 rep1
asked about 2 months ago

I've been standing at the "Arrivals" porch for 20 minutes. Two Uber drivers accepted my ride and then canceled because they "couldn't find me."

Is Uber banned at the airport? The taxi touts are getting really aggressive. How do I get my app ride?

0

Colombo Bandaranaike International Airport

View on map

Airport and Aviation Services (Sri Lanka) (Private) Limited, Canada Friendship Rd, Katunayake 11450, Sri Lanka

asked about 2 months ago
O
Oliver Laurent195 rep1

3 Answers

They cancel because they don’t want short trips or they want you to cancel so they can charge a fee, or they want to negotiate outside the app.

If they ask “cash only” or try to change the price, cancel and report.

1
|
answered about 2 months ago
Sophia Tanaka
Sophia Tanaka940 rep3
Verified Local Expert

Uber is not banned, but they are banned from the Arrivals Porch. They cannot park where the official "Airport Taxis" park.

The "Secret" Spot: You need to walk out of the Arrivals terminal, cross the first zebra crossing past the exuberant families, and go to the Outer Lane (near the "Post Office" or the fence).

The Trick: Message your driver immediately: "I am at the Outer Lane / Post Office."

Airport Wi-Fi: Remember, the Wi-Fi cuts out once you leave the building. Screenshot the car number plate before you walk out to the curb!

0
|
answered about 2 months ago

Airport Uber in Sri Lanka is a coin toss. Pickups work, but drivers often don’t want to enter the airport queue or pay parking unless the fare is worth it.

Try PickMe as well. It’s often smoother here.

0
|
answered about 2 months ago
DarkPassenger
DarkPassenger 22 rep2

You must be logged in to post an answer.

Log In to Answer

🔥 Popular tags

Related

Fair TukTuk Prices

Help travelers avoid overcharging!

Be the first to report a price