Ella hotel laundry turned my white shirts pink and charged tourist rates — complain once or never use hotel laundry again?

Complain once, calmly, with the booking note and photos if you took them — some desks knock the bill or offer a partial wash credit; some shrug. Separating whites from new coloureds is laundry 101; bleach smell plus pink streaks is on the wash process, not mystical hill water alone. For the rest of the trip, use a reputable town laundry, count items on a slip, photograph before handover, and avoid same-day miracle service. Hotel convenience costs more and quality varies. I will not invent a standard compensation tariff — ask for a manager once, then move on if they refuse.