Hotel booking scams and overbooking in Ella.

Asked about 3 hours agoViewed 1643 times
J
Jose T.170 rep1
asked about 3 hours ago

Our guesthouse cancelled our room on arrival. Is this common and how do we prevent it.

34
asked about 3 hours ago
J
Jose T.170 rep1

3 Answers

Accepted Answer

Hotel overbooking scams are unfortunately very common in Ella during the peak winter tourist season. Small greedy guesthouses often list their rooms on multiple platforms and will maliciously cancel your booking upon arrival if a walk in tourist offers them a higher cash price on the spot.

17
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answered about 3 hours ago
A
Amali K.7030 rep1

Booking highly rated established properties rather than brand new unreviewed guesthouses significantly drastically reduces this risk as they care deeply about protecting their online reputation.

40
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answered about 3 hours ago
N
Nuwan D.9570 rep1

To totally prevent this you must explicitly message the hotel through the booking platform a few days before your arrival to firmly reconfirm your reservation and state your exact arrival time.

18
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answered about 3 hours ago
S
Sumudu K.11220 rep1

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