Hotel iron burned a hole in my only decent shirt — ask the desk for a make-good or buy a replacement in town?

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M
Marcus Iron Hole218 rep

Borrowed the iron from housekeeping. It ran hotter than the dial suggested and left a coin-sized melt on my only collared shirt. Desk apologized. I still need something presentable for a dinner. Do travelers push for a written credit or replacement, or is buying a plain shirt in town the calmer path when the iron was free to use?

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5 Answers from travellers

Accepted Answer

Tell the desk what happened, show the shirt, and ask what they can do — often a laundry credit, a partial folio adjust, or help finding a tailor or shop. Keep the tone factual; free guest irons still carry a risk if the thermostat is tired. Test on a towel hem next time. I will not invent a fixed compensation amount as gospel. If you need a shirt tonight, buy a simple replacement in town while the note is written. Calm beats a lobby argument over a melted collar.

28

Towel-hem test every hotel iron now. One burned blouse was enough tuition.

14
P
Priya Cool Iron176 rep

Got a written note and a partial credit. Bought a plain shirt anyway for dinner.

9
J
Jake Desk Note171 rep

Town shirt same afternoon. Cheaper than staying angry at a free iron.

6
E
Emma Town Shirt168 rep

Showing the shirt to the desk, then shopping for a simple replacement either way.

3
M
Marcus Iron Hole218 rep

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