Hotel kept my deposit for festival cleaning - how do travelers usually push back
Seen by 26 travellers
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Marie Lefevre•248 rep4
Hotel wants to keep our deposit for festival cleaning after Perahera-week nights. Room was ordinary mess, not destruction. How do travelers usually push back without a screaming match at reception.
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Marie Lefevre•248 rep3 Answers from travellers
✓Accepted Answer
11
Ask for a written line item of the cleaning fee before you release the deposit. Vague festival cleaning is how unfair holds stick.
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Gayan Rathnayake•1326 rep9
Stay calm, show checkout photos if you took them, and escalate to the manager once — not the whole lobby.
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Nadeesha Hewage•1416 rep2
Card disputes are a last resort. A clear receipt trail helps more than anger.
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Thushari Bandara•1612 repYou must be logged in to post an answer.
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