Hotel says tonight's festive full-board dinner is compulsory — pay up or can we eat in town?

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Beach hotel, half-board booking. Front desk just told us a festive buffet is mandatory for all in-house guests tonight and will be added to the bill. Menu looks fine; the surprise charge does not. Is this a normal Sri Lanka hotel move on holidays, or can we politely eat outside and refuse the add-on?

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4 Answers from travellers

Accepted Answer

Compulsory festive dinners happen at some resort-style places on holiday peaks, but they should appear in the rate rules or be announced clearly — a same-day surprise still deserves a calm pushback. Ask to see where it was disclosed; if it was not on your booking or check-in sheet, request to opt out and eat in town. Be polite, not theatrical. Many desks will waive when you already paid half-board and prefer outside food. If the property truly runs a closed kitchen night for a staff event, they should say that plainly. I will not invent surcharge amounts — check your voucher wording.

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M
Malini Front Desk1680 rep

Said we already had dinner plans. Desk muttered, then removed the line. Ate hoppers down the road.

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Showing them the Booking notes now. If it is not written, we are eating in town.

8

Surprise compulsory buffets create bad reviews. Guests who ask calmly often get a choice.

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D
Dilani Host Ethics1490 rep

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