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Sudden heavy rain flooded our ground-floor hotel room — move upstairs now or wait for staff with mops?

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B
Ben Flood Room•227 rep

South coast, ground-floor garden room. Ten minutes of violent rain and water sheeted under the door. Bags on the bed, ankles wet, power strips on the floor. Night staff are mopping the corridor. Do we insist on an upper room immediately, or is waiting for the water to drop the usual play?

27

5 Answers from travellers

✓Accepted Answer

Unplug floor electronics, lift bags onto beds or chairs, and ask for an upper room now — do not wait politely in rising water. Flash rain on the south coast can overwhelm drains; staff with mops are doing their job and you are still allowed to move. Photograph the waterline for the desk. If every upper room is full, ask for a dry lounge overnight and a move at dawn. I will not invent compensation rules. Safety and dry passports beat loyalty to a garden room photo.

26
R
Ruwan Storm Desk•1680 rep

Insisted politely, got a first-floor room within twenty minutes. Dried shoes with newspaper. Worth being firm.

13
E
Elise Moved Upstairs•166 rep

Moved upstairs with help from night staff. Passports and power bank stayed dry on the bed. Updating mid-mop.

8
B
Ben Flood Room•227 rep

Same instinct as roof leaks — gear up high, then negotiate the room. Water on tiles is not a personality test.

4
T
Tom Dried Bag•171 rep

Keep documents in a zip pouch on a high shelf every ground-floor night in rainy weeks. Habit now.

2
P
Priya Packed Silica•164 rep

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