Avoiding tuktuk mafia scams at the main bus terminal
8 Answers from travellers
Yes, this is a well-known scam zone. The drivers parked directly outside the bus stand exits operate as a mafia and refuse the meter to extort tourists with heavy bags. Do not argue with them. Walk 100 meters down the road and flag a passing tuktuk with a red metered sign, or just use the PickMe app.
Just use PickMe. It locks the price in and saves you 20 minutes of sweating and arguing.
I used Uber and the driver had to meet me a block away because the Pettah tuktuk drivers harass the rideshare drivers.
Never negotiate with them. It just encourages the behavior. Keep walking until you find an honest driver.
If they physically block you, shout "Police" loudly. They will scatter immediately. The tourist police are nearby.
Always check the license plate on the app matches the vehicle before getting in!
Scam Watch: colombo
Driver claims the meter is broken and quotes an inflated flat rate. Common on arrival at airport or railway stations when tourists are tired and disoriented.
Drivers wearing official-looking uniforms claim to be "government-approved" and charge 3-5x normal rates. They may have fake badges or ID cards.
Women with babies approach asking you to buy milk powder at a nearby shop (not cash). The shop is run by accomplices and charges 5-10x normal price.
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