Exact order of things to do at Colombo airport on arrival in 2026
5 Answers from travellers
Efficient arrival order at CMB (Bandaranaike): (1) Immigration first, have your ETA approval and onward ticket on screen. (2) Baggage claim. (3) Customs declaration, declare drones/expensive electronics on the green form. (4) Once in the arrivals hall: SIM kiosk (Dialog and Mobitel both have 24-hour kiosks; bring your passport, takes 5 minutes). (5) Forex counter for some starter rupees (rates are decent, change just 100 to 200 USD here, do the rest at city ATMs). (6) ATM if you prefer card withdrawal, Commercial Bank and Sampath have machines in arrivals. (7) Pickup or taxi: official airport taxi counter (fixed price) or PickMe/Uber from the dedicated pickup area outside. Yes, there is a 24-hour left-luggage facility in the arrivals area, charged per piece per day, used by domestic-flight transfers and short trips. Bring small change.
Skip the forex counter entirely if you have a no-fees travel card. Just ATM at the airport (5,000 LKR or so for the first day), then ATM again in town the next day for a bigger withdrawal.
Pro tip: SIM kiosk first, even before ATM. Once your phone has data, you can call your driver, use PickMe, and verify forex rates against current exchange in seconds.
If you are connecting to a domestic flight or want to leave luggage while you explore Negombo for a day, the left-luggage office is to the right after exit. Keep the receipt; you cannot retrieve without it.
Scam Watch: colombo
Driver claims the meter is broken and quotes an inflated flat rate. Common on arrival at airport or railway stations when tourists are tired and disoriented.
Drivers wearing official-looking uniforms claim to be "government-approved" and charge 3-5x normal rates. They may have fake badges or ID cards.
Women with babies approach asking you to buy milk powder at a nearby shop (not cash). The shop is run by accomplices and charges 5-10x normal price.
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