Is 12go.asia reliable for Sri Lanka train tickets?

Asked about 2 months agoSeen by 8,252 travellers30 found this helpful
C
Chloe Dubois13440 rep2
asked about 2 months ago

I want to book the Ella to Kandy train, but the government site is confusing. Is it safe to use third-party sites like 12go.asia?

30
asked about 2 months ago
C
Chloe Dubois13440 rep2

3 Answers from travellers

Accepted Answer

Yes, 12go is highly reliable, BUT you pay a massive premium. They basically send an agent to the station to buy the ticket for you. It costs 3x what the ticket actually costs.

11
answered about 2 months ago
P
Peter Van Der Beek12545 rep2

I used a local agency called Visit Sri Lanka Tours instead of 12go. They delivered the physical tickets right to my hotel in Colombo. Much better customer service.

22
answered about 2 months ago
S
Sarah Jenkins10815 rep2

If the government site (seatreservation.railway.gov.lk) shows no seats, 12go will not magically find them. They use the same inventory. Keep trying the official site exactly 30 days before your travel date.

1
answered about 2 months ago
R
Raj Fernando17520 rep1

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