Kandy bus stand touts overcharging for private vans to Dambulla

100% a scam. The main public buses between Kandy and Dambulla NEVER randomly cancel entirely; they run every 30 minutes. These touts wear fake lanyards to look official. They herd tourists into overpriced, cramped minivans that will not leave until every seat is full (which can take 2 hours). Ignore them, walk directly to the parked buses, and ask a conductor in a khaki uniform.