Hotel booking scams and overbooking in Ella.

Asked 2 days agoViewed 507 times
M
Miles U.305 rep1
asked 2 days ago

Our guesthouse cancelled our room on arrival. Is this common and how do we prevent it.

33
asked 2 days ago
M
Miles U.305 rep1

2 Answers

Accepted Answer

Hotel overbooking scams are unfortunately very common in Ella during the peak tourist season. Small guesthouses often list their rooms on multiple platforms and will maliciously cancel your booking upon arrival if a walk in tourist offers them a higher cash price on the spot.

38
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answered 2 days ago
S
Sithara M.17960 rep1

To totally prevent this, you must explicitly message the hotel through the booking platform a few days before your arrival to reconfirm your reservation and state your exact arrival time. Booking highly rated, established properties rather than brand new, unreviewed guesthouses significantly reduces this risk.

46
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answered 2 days ago
S
Sumudu K.17560 rep1

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